On behalf of Netflix, I wanted to express our sincere gratitude for your strategic partnership. The value you bring to our customer service operations across the APAC region is immense, and we truly appreciate your dedication and expertise. Congratulations on achieving the number one position in global English customer service (September), a testament to your commitment to excellence. This accomplishment, coupled with your upcoming 30th anniversary, highlights your impressive legacy and leadership in the industry. We are incredibly proud to partner with you and look forward to continuing our journey together, achieving even greater success in the years to come.

Our collaborations with BPO partners are essential to our ongoing success, enabling us to deliver exceptional service to our current clients and engage effectively with prospective ones. TDCX has consistently demonstrated its value as an innovative, adaptable, and strategic partner, meeting and exceeding our expectations across both support and sales initiatives. The involvement of C-level and senior leadership has been instrumental in driving this success and enhancing the strategic importance of our alliance. We extend our sincere congratulations to Laurent and the entire TDCX team on reaching this significant milestone, and we look forward to continued growth together.

It has been a partnership in the true sense of the word, bilateral. They have been a partner in growing the business, going beyond the traditional role of being a supplier or a service provider. They care deeply for the performance of the line of business and the experience of our customers. And above all, they've achieved strong business results, usually outperforming targets. They are a key partner for innovating on our program design. We have worked with them to pilot and test new go-to-market motions, sales programs, and customer interaction models. Some of these tests went on to become global programs for us. They bring commitment, agility, and creative thinking to every initiative. They are all in, from their senior leadership down to the frontline agents. With TDCX, we feel like we don't walk alone!

Congratulations on your 30th anniversary! Every time I connect with your team or visit any of your locations - I'm struck by the incredible care you show to your people, the positivity you bring, and the energy you sustain. Your commitment not only elevates the experience for your employees but also ensures our customers feel genuinely supported. Thank you for the partnership and for always helping us be better. Wishing you continued success ahead.

With a truly global operation, covering three continents across Asia, Europe, and South America, TDCX has proven its ability to deliver world-class customer care experiences regardless of region. Our partnership is built on trust and transparency, which help us overcome challenges and drive operational improvements. The partnership has delivered impressive business results in a short time, and TDCX's human-centric focus has led to high employee engagement and low attrition, ensuring operational stability. A strong cultural alignment and integration, demonstrated through cross-training, regular team visits, and product immersion efforts, make team members feel like an integrated extension of Volvo Cars and true ambassadors for our brand.

Congratulations on your 30th Anniversary! At Coco, we are building the future of robotic delivery, and TDCX has been a steadfast partner on that journey over the past three years. I can truly say we wouldn't be where we are without your support and investment of time, energy and resources to build a new business together, both at a corporate level and in our one-on-one working relationships. I look forward to seeing what you'll achieve in the next 30 years!

30 years! My journey with TDCX only goes back 10 years, so for you it must feel like a blink of an eye. I must say, I have enjoyed every moment since that very first day meeting Laurent and his senior leadership team during my first visit. I was looking for a partner that could act like a boutique despite being scalable, as the intention was to set up a team just like our internal teams. This not only worked back then but still does 10 years later, even after we have scaled further. It's the attention to detail that, in my view, built an amazing team with outstanding tenure and spirit, delivering the great quality that means everything to us. Thanks for the great partnership, and cheers to many more years!

Congratulations on your 30th anniversary! Every time I connect with your team or visit any of your locations - I'm struck by the incredible care you show to your people, the positivity you bring, and the energy you sustain. Your commitment not only elevates the experience for your employees but also ensures our customers feel genuinely supported. Thank you for the partnership and for always helping us be better. Wishing you continued success ahead.

As TDCX marks its 30th anniversary, it's a fitting time to acknowledge the steady partnership we've built together. Over the years, our teams have worked closely to navigate evolving challenges and deliver strong results for our customers in the APAC region. TDCX's consistent approach and willingness to adapt have made collaboration straightforward and effective. The professionalism and attention to detail your team brings to daily operations have been especially valuable, helping us meet our goals and maintain high standards of service. Reaching this milestone is a reflection of the sustained effort and expertise within your organization. We appreciate the partnership and look forward to what we can accomplish together in the years ahead. Congratulations on 30 years!